Legal Document

Batjali Terms & Conditions —
Your rights & responsibilities — fully in Bangla

Please read the following terms carefully before registering with or using Batjali. This document forms the basis of the agreement between you and Batjali.

Last Updated: January 2026 Language: Bengali (bn-BD) Version: 3.2

Account Rules

All rules regarding registration, identity verification, and account management are clearly set out here.

Payment Rules

All payment-related terms, including deposits, withdrawals, processing times, and limits, are detailed here.

Bonus Terms

Rules on wagering requirements and validity periods for the welcome bonus, cashback, and all promotions.

Liability & Privacy

Details on our liability limits, privacy policy, and dispute resolution process.

01Introduction & Eligibility

These Terms and Conditions ("Terms") Batjali ("we", "us", "platform") and the user of this website or service ("you", "user"), forming a legally binding agreement. By accessing the Batjali website, mobile app, or any related service, you are agreeing to these terms and conditions in full.

If you disagree with any part of these terms, please discontinue your use of Batjali's services. These terms may be updated from time to time — we will notify you of any changes in a timely manner.

Age Requirement

Batjali's services are available to users aged 18 and above only. Account registration by minors is strictly prohibited and may result in legal action.

02Account Registration & Verification

To register with Batjali, you must meet the following requirements:

  • You must be 18 years of age or older.
  • Each person may register only one account. Opening multiple accounts is strictly prohibited.
  • All information provided at the time of registration must be truthful, accurate, and complete.
  • You are solely responsible for keeping your account password confidential.
  • Any unauthorized use of your account must be reported to us immediately.

KYC (Know Your Customer) Verification

Batjali complies with international AML (Anti-Money Laundering) regulations. As a result, you may be required to provide the following documents to verify your identity prior to withdrawal or for transactions above a certain amount:

  • National ID Card (NID) or Passport
  • Mobile number verification OTP
  • Proof of bank or mobile banking account
Your Information Is Secure

All information collected during our KYC process is fully encrypted and used solely for verification purposes. It is never shared with third parties.

03Payments & Transactions

Deposit

Deposits on Batjali can be made via bKash, Nagad, Rocket, and bank transfer. For deposits:

  • Minimum deposit: ৳200
  • Maximum single deposit: ৳2,00,000
  • Deposits are usually credited within 5 minutes
  • Deposits must be made from a mobile banking account registered under the same name.

Withdrawal

The following rules apply to all withdrawals:

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳5,00,000
  • Processing time: typically 30 minutes to 4 hours
  • Withdrawals are not permitted without KYC verification
  • Withdrawals must be made via the same method used for the deposit
Payment Methods Deposit Withdrawal Processing Time
bKash Active Active Instant — 30 minutes
Nagad Active Active Instant — 1 hour
Rocket Active Active Instant — 2 hours
Bank Transfer Active Active 1 — 3 business days
Cryptocurrency Unavailable Unavailable

04Bonus & Promotion Terms

The following general terms apply to all Batjali bonuses and promotions. Individual bonuses may carry additional terms, which will be clearly stated alongside the relevant offer.

  • Only one welcome bonus is allowed per person, household, address, or IP address.
  • The wagering requirement must be met before any bonus funds can be withdrawn.
  • Expired bonuses will be automatically cancelled.
  • Multiple bonuses cannot be active at the same time.
  • Maximum bet limit when wagering with bonus funds: ৳500 per bet.
  • Bonuses cannot be withdrawn until wagering requirements have been met.
Important Notice

If we determine that a user is abusing the bonus system, we reserve the right to cancel the bonus and, if necessary, suspend the account.

05Betting Rules

Bet Acceptance & Cancellation

The following rules apply to all types of bets placed on Batjali:

  • Once a bet is confirmed, it cannot be changed or cancelled (except via the cash out feature).
  • Pre-match betting closes before the match begins.
  • Odds in live betting may change at any time.
  • If a match is cancelled or postponed, the stake for that bet will be refunded.
  • If a bet is placed at incorrect odds due to a technical error, Batjali reserves the right to void that bet.

Parlay & Accumulator Bets

In a parlay bet with multiple selections, all selections must be correct to win. If any single selection is wrong, the entire parlay bet is lost. However, if a match for any selection is cancelled, that selection will be removed and the remaining parlay will continue.

Maximum Payout

The maximum payout from a single bet is ৳50,00,000 (fifty lakh BDT). If winnings exceed this amount, Batjali may pay in instalments.

06Prohibited Activities

The following activities are strictly prohibited on Batjali and may result in account termination and legal action:

  • Multiple Accounts: Operating multiple accounts on behalf of the same individual.
  • Bonus Abuse: Any attempt to manipulate the bonus system.
  • Money Laundering: Using the platform for the purpose of money laundering.
  • Manipulation: Involvement in match fixing or betting manipulation.
  • Software Abuse: Placing bets using bots, scripts, or any automated system.
  • VPN Abuse: Accessing the platform via VPN from a restricted region.
  • False Information: Providing false information during registration or the KYC process.
Serious Consequences

If any of the above prohibited activities are detected, Batjali reserves the right to immediately suspend or terminate the account and forfeit all associated balances.

07Responsible Gaming

Batjali is firmly committed to responsible gaming. We want every member to enjoy betting in a healthy, mindful, and enjoyable way. To support this, we provide the following tools:

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
  • Bet Limits: Set a maximum stake amount for each bet yourself.
  • Session Timer: Automatic logout after a set period of inactivity.
  • Cooling-Off Period: Temporary account suspension for a period of 24 hours to 30 days.
  • Self-Exclusion: Option to permanently close your account.
  • Reality Check: Periodic reminders showing how long you have been playing.

For professional support with gambling-related issues, please visit our Responsible Gaming Go to page.

08Batjali's Liability Limits

Batjali is not liable for the following:

  • Betting opportunities lost due to internet disconnection or technical issues.
  • Delays caused by third-party servers or payment gateway issues.
  • Losses resulting from unauthorized access to your account credentials.
  • Service disruptions due to force majeure events.

Batjali always strives to deliver the highest level of service; however, temporary disruptions due to technical issues cannot always be avoided. In such cases, Batjali works promptly to resolve the problem.

09Account Closure

At the user's request

You can request account closure at any time by contacting our customer support. Please withdraw any remaining balance before closing your account.

Closed by Batjali

Batjali reserves the right to suspend or terminate any account without notice under the following circumstances:

  • Upon detection of a terms violation
  • In case of suspected fraud
  • KYC Verification Failure
  • Accounts inactive for an extended period (2 years or more)

10Dispute Resolution

If a dispute arises between you and Batjali for any reason, please first contact our customer support (support@batjali.bet) to get in touch. We generally aim to resolve issues within 48 hours.

If an issue cannot be resolved through customer support, it may be escalated to our licensing authority. Batjali is committed to a fair and transparent process in resolving all disputes.

Betting Disputes

Betting disputes must be reported within 72 hours of the match ending. Claims submitted after this period will not be considered.

11Terms Amendment Policy

Batjali reserves the right to update these terms and conditions from time to time. For any significant changes, we will notify you at least 7 days in advance via email or platform notification.

Continuing to use Batjali after any changes are made constitutes your acceptance of the updated terms. We recommend reviewing this page regularly.

12Contact & Support

For any questions or feedback regarding these terms, please get in touch with us:

Email
support@batjali.bet
Live Chat
Available 24/7
Response
3 min average

Terms & Conditions — FAQs

Quick answers to the most frequently asked questions

Yes, Batjali will notify you via your registered email and platform notifications at least 7 days before any significant changes take effect. For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.

Each bonus has its own validity period — typically 7 to 30 days. For the welcome bonus, wagering requirements must be met within 30 days. Once the period expires, the bonus balance will be automatically forfeited, though your real balance will remain untouched.

KYC verification is typically completed within 24 to 48 hours. However, if documents are unclear or incomplete, it may take longer. Batjali's customer support team can help expedite the process.

Yes, you will have the opportunity to withdraw your real balance before closing your account at your own request. However, any bonus balance with unmet wagering requirements will not be refunded. If an account is terminated due to a terms violation, the decision on any balance refund will be made on a case-by-case basis.

Yes, multiple adult members of the same household may open separate accounts; however, operating more than one account from the same device or IP address will not qualify for multiple bonuses. Each account must be registered under a different individual's name and use a separate payment method.

Related Policies

Privacy Policy

A detailed explanation of how your personal data is collected, stored, and used.

Read

Responsible Gaming

A comprehensive guide to setting betting limits, self-exclusion, and building healthy gaming habits.

Read

FAQ

Clear and detailed answers to the most frequently asked questions about Batjali.

Read

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