Privacy Protection

Batjali Privacy Policy —
Your data is safest with us

When you use Batjali, your trust is our greatest responsibility. This policy explains what data we collect, why we collect it, and how we keep it secure.

Updated: January 2026 Version: 2.4 English (en-BD)
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256-bit SSL
Encryption
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GDPR Compliant
International Standards
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Transparent Policy
Nothing to Hide
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No Third Parties
Never Sold
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Right to rectification
Your Control
⏱️
Limited retention
Only when necessary
Summary

Batjali collects only what's necessary, never sells your data, and stores it with the highest level of security. This policy is worth a few minutes of your time — it's important for understanding your rights.

01Introduction & Scope

This Privacy Policy ("Policy") Batjali's website, mobile application, and all related services. By using Batjali, you are considered to have accepted this Policy.

We believe privacy is a fundamental right. At Batjali, we only collect the information that is genuinely necessary to provide our services and keep you safe. We have no interest in collecting data beyond what is needed.

This policy has been developed in alignment with international data protection standards — in particular, the GDPR (General Data Protection Regulation). We are also fully compliant with applicable laws in Bangladesh.

Please Note

If you have any questions about this policy, feel free to reach out — we're always happy to explain things in plain language.

02What data we collect

Batjali collects two types of data — information you provide directly, and information collected automatically.

What you provide directly

  • Registration details: Name, mobile number, email address, date of birth
  • Identity verification (KYC): National ID number, passport details
  • Financial information: Mobile banking number and bank account details
  • Contact information: Messages, complaints, or feedback sent to support

Automatically collected data

  • IP address & device type
  • Browser type and operating system
  • Time spent on the platform and pages visited
  • Betting history and transaction details
Data Type Source Collection method Required?
Name & Contact You Registration Form Yes
KYC Documents You Upload On withdrawal
Device & IP Automatic Auto Yes
Cookie Data Browser Auto Optional
Betting History System Auto Yes

03How your data is used

Batjali uses the information it collects solely for the following specific purposes:

Registration verification
Identity Verification
Payment Processing
Support Services
  • Account Management: Creating, securing, and maintaining your account.
  • Payment processing: Processing deposits and withdrawals.
  • Legal compliance: Compliance with AML, KYC, and other international regulations.
  • Fraud prevention: Detecting and preventing suspicious activity.
  • Service improvement: Improving your platform experience.
  • Customer support: Resolving your questions and issues.
  • Bonuses & Promotions: Sending relevant offers (you can opt out at any time).
What We Don't Do

Batjali never sells your data to third-party advertisers, sends unsolicited marketing emails, or shares your information without your consent.

04Cookie Policy

Cookies are small text files stored in your browser. Batjali uses cookies to improve platform performance and personalize your experience.

Types of Cookies We Use

  • Essential cookies: Maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Remembering your language preference and theme settings.
  • Analytics Cookies: Pages visited and time spent on each — all collected anonymously.
  • Marketing Cookies: Showing you relevant offers. You can turn these off at any time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.

05Who Your Data Is Shared With

Batjali does not sell your data. However, limited information may be shared with trusted third parties to operate our services:

  • Payment processors: bKash, Nagad, Rocket — used solely to process transactions.
  • Game providers: Evolution Gaming, Pragmatic Play — to power game software.
  • KYC verifier: To verify your identity and age.
  • Law Enforcement: In cases of legal orders or investigations.
  • Auditors & Regulatory Bodies: For license compliance verification.

Every third-party partner is bound by our strict confidentiality agreements — they may only use your data for the specific purpose agreed upon and are not permitted to share it elsewhere.

06Data Security Measures

Batjali applies industry-leading technical standards to protect your data. Even passwords are stored on our servers in hashed form — they cannot be read directly.

TLS 1.3 Protocol AES-256 Encryption Secure Data Center bcrypt password hashing Real-Time Monitoring Regular Security Audits
  • All data transfers are secured with SSL/TLS encryption.
  • All data stored on our servers is encrypted with AES-256.
  • Automatic alerts are sent for any suspicious login attempts on your account.
  • Two-factor authentication (2FA) is available to all members.
  • Audited annually by independent third-party security experts.
In the event of a data breach

In the event of a detected security breach, Batjali will notify all affected users within 72 hours and take immediate remedial action.

07Your Data Rights

As a Batjali user, you have the following rights:

Right to access

You can request to view any personal data we hold about you.

Right to rectification

You can request corrections to inaccurate information at any time.

Right to Deletion

You may request account closure and deletion of your personal data.

Right to Portability

You can request a download of your data in a specific format.

Restrict processing

You may object to your data being used for specific purposes.

Unsubscribe from Marketing

You can opt out of promotional emails and notifications at any time.

To exercise any of the rights above, email us at: support@batjali.bet. We will respond within 30 days.

08How long we retain your data

Batjali retains your data only for as long as necessary. All data is kept while your account is active. After account closure:

  • Transaction records: Retained for up to 5 years for legal purposes.
  • KYC documents: Deleted 3 years after account closure.
  • Betting history: 5 years, in accordance with regulatory requirements.
  • Communication logs: Deleted 1 year after account closure.
  • Cookie Data: Typically 90 days to 1 year.

After the above retention periods, data is permanently deleted or fully anonymized.

09Child & Minor Protection

Batjali strictly does not collect data from or provide services to anyone under 18. Age verification is mandatory at the point of registration.

If we ever receive data belonging to a minor, it will be deleted immediately and the associated account will be closed. We have a strict zero-tolerance policy on this.

For Parents

If you suspect your child is using Batjali, contact us immediately at support@batjali.bet. We will act without delay.

10Policy Update Process

Batjali may update this Privacy Policy from time to time. For any significant changes, we will notify you at least 14 days in advance via your registered email and through a notice on the platform.

Continuing to use Batjali after any changes have been made will be considered acceptance of the updated policy. Previous versions of the policy are available upon request.

11Contact & Complaints

For any questions, comments, or complaints regarding this Privacy Policy:

Privacy Email
support@batjali.bet
Live Chat Support
Available 24/7
Response time
Within 30 days

Why is your data safe with Batjali?

We're on your side — not just in words, but technically

End-to-End Encryption

Every data packet from your device to our servers is encrypted with TLS 1.3 — no one can intercept it along the way.

Encrypted Database

All data stored on our servers is encrypted with AES-256. Direct database access is restricted and fully logged.

Minimum Access Policy

Batjali staff can only access data required for their specific role. Unauthorized access is strictly prohibited.

Automated Threat Detection

Our system monitors for abnormal access patterns 24/7. Any suspicious activity triggers an automatic block.

Regular Security Audits

Every year, independent cybersecurity experts audit our systems and identify any vulnerabilities.

Secure Data Center

Our servers are hosted in ISO 27001-certified data centers with 99.9% uptime and physical security guaranteed.

Privacy FAQ

Questions You Might Have

No, never. Batjali does not sell any of your data to third-party advertisers or data brokers. We only share limited information with partners necessary for service delivery (such as payment processors), and they are bound by strict confidentiality agreements.

After account closure, most data is deleted in stages. However, transaction records and KYC documents must be retained for 3 to 5 years due to legal obligations. After this period, they are permanently deleted.

No. Your betting history is completely confidential. We may only be required to share information under a court order or government investigation as required by law — and even then, we will do our best to notify you in advance wherever possible.

Simply click the "Unsubscribe" link at the bottom of any promotional email. You can also update your notification preferences in account settings. Please note that important transaction-related emails cannot be disabled.

Email us at support@batjali.bet with the subject "Data Access Request". After verifying your identity, we will send you a full copy of your data within 30 days. This service is completely free of charge.

Related Policies & Information

Terms & Conditions

Learn about Batjali's full terms and conditions, bonus terms, and usage guidelines.

Read

Responsible Gaming

Learn more about safe betting habits, setting limits, and self-exclusion.

Read

About Us

Batjali's identity, mission, and our commitment to players in Bangladesh.

Read
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Your security is guaranteed — join now

Your data is completely safe with Batjali. Register today and start enjoying Bangladesh's most trusted betting platform.

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For 18+ only | Terms & Conditions Applicable | Play Responsibly

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